ESS Utumishi – Employee Self Service Portal Tanzania (Watumishi)

Do you want to manage all your employment and job-related information from a single, reliable platform? To make things easier for you, the President’s Office Public Service Management introduced the ESS Utumishi digital portal, which provides government employees in Tanzania with secure and seamless access to essential information.

To register, simply click the above provided button and follow the instructions explained in the following article.

Now employees can update personal information, download salary slips, manage service records and transfers, and ask for a quick leave right from their mobile phones. 

ESS utumishi dashboard

Here is a complete guide to help you apply and register on the portal successfully, giving you access to all its essential services and features.

What is Watumishi Portal?

Employee self-service portal also called Watumishi portal is an online platform that allows public servants to access HR-related information and perform tasks, including updating data, getting payslips, applying for a leave and much more right from home without visiting the office. They can also manage their transfers and find jobs related details through the portal online. 

It offers a user-friendly interface, employees can easily navigate and perform their tasks without any hassle. Watumishi is an innovative platform that reduces paperwork and creates convenience for both government institutions and employees.

Ess Utumishi Portal Registration Online

To register for the portal, you must be a resident of the United Republic of Tanzania and fulfill the following requirements.

Requirements to register

We make sure that only authorized public servants can register for the Utumishi portal and securely access the services and information relevant to their employment. So, you must fulfill the following requirements to proceed with the registration.

#1. Check Number

You need a valid check number, issued by your employer, to Signup and log in to the portal. This username is essential for verifying your identity within the system.

#2. National ID

You will also have to provide your 20 digits long National ID number for registration. It is required to verify your identity and prevent fraud.

#3. Email Address

You need an active and valid email address for accessing the portal securely. You will receive important notifications from the authorities in your email.

Steps to register Watumishi

To get started with your ESS Utumishi account, make sure you have all the necessary information ready. For easy registration, follow the step-by-step guide below.

ESS utumishi registration Infographics
Infographics: ESS Utumishi Registration

Step 1: Visit the Portal

First of all visit the portal by clicking on the Utumishi go tz link button above.

ESS Utumishi login page

Step 2: Select Register Link

Click On the “click here to register” link at the bottom of the login page. You will be directed to the signup page. 

ESS utumishi register link

Step 3: Enter Credentials

Enter the following credential details in the relevant fields: your unique check number, national ID, and a valid email address.

  • In the first section add your valid Check Number.
  • Enter your 20 digits National ID in the next session. 
  • In the third Section enter your valid email address so that you can receive notifications. 
  • In the last section, confirm the above provided email address.
ESS Utumishi documents

Step 4: Open Your Account

Double-check and verify the data you entered to avoid any kind of mistake. After verifying, click on the “Sign Up” button. You will receive an activation email along with a password from Ess Utumishi go tz.

Activate account

Congratulations! You have registered for the portal. 

Caution!

Never share your password or any other sensitive information with unauthorized individuals to ensure the security of your account.

Login to the ESS Utumishi Portal

Once you have registered, you can log in to the portal by entering your username and password on the sign-in page. Login with simple steps:

Step 1: Visit the Welcome page of the portal.

ess utumishi login

Step 2: After clicking this link a login page will appear on your screen. Enter your Username (Check Number) in the first Section. Then enter the registered password in the next section. 

Step 3: Recheck your input details to avoid errors, then proceed by clicking the login button. 

Now, you have accessed the portal.

How to Use the Portal?

The portal is specifically designed for public servants of Tanzania, and only authorized government employees are permitted to use it. Before using it confirm it that you have:

  • Stable Internet Connection.
  • Read instructions thoroughly.

After signing you will be directed to your personal dashboard to manage all your information.

Watumihsi Portal home page

Here’s how to use the portal:

Steps to view your PaySlips

  1. Find the payslip/salary slip section on the dashboard and open it. 
  2. You’ll see a list of payslips by month or year. Choose the specific month. 
  3. After reviewing your payslip, download or print it.

Steps to update your personal information

  1. Find and Select personal information on the dashboard. 
  2. Review your details.
  3. If you find anything missing and incorrect you can update them easily.

Steps to Manage Leaves

  1. Open the leave information section through the portal.
  2. Check available leave days like sick leaves. 
  3. Now, click on apply for leave and select the leave type and duration.
  4. Petition for approval. 

Manage Transfers

  1. Select and open the Transfers section. A transfer dashboard will appear on your screen.
  2. Here you can request for transfers, vacancy, incoming exchange and own exchange.

Apply for loans

  1. Open the e-MKOPO section from the portal. 
  2. Here you can manage and apply for a loan. 

Features and Benefits of the Portal

This is a centralized, tool-like platform that helps public servants and the government manage the burden of mass information. Public servants can get the following benefits from the portal.

Time & Efficiency

It reduces paperwork and is accessible anytime, anywhere, helping you save time and work more efficiently. This helps you to stay informed always about your professional journey.

User-friendly UI

It offers a user-friendly and easy-to-navigate interface, allowing you to access services, manage tasks, and find important information quickly without any technical difficulty.

Centralized System

You can manage your job-related information through a single platform. Now there’s no need to run from pillar to post for every single task in government offices.

Download Payslips

Using Watumishi portal, you can view and download your monthly payslips (salary slips) easily. You can access them easily as payment records are organized in a systematic way. 

Update Personal Data

You can manage all your personal information like name, contacts, addresses, through the portal. You can update outdated information into your Ess account without visiting the administrative office.

Leave Request

Now using the portal you are able to request for leave from home. Employers can accept or reject your request through the portal.

Career History

The system securely stores your complete career records, including job history, promotions, transfers, retirements, pensions, and performance evaluations.

Manage Performance

You can track your performance using PEPMIS in the portal. This helps you manage your goals, monitor progress, and improve your overall career development.

Security and Privacy Features

The system management cares about the safety of public servants’ data and works to keep the platform secure, trusted, and protected from unauthorized access. Keeping the security concerns in mind, they have implemented a two-step verification system and end-to-end encryption.

Two-Factor Authentication (2FA)

It reduces paperwork and is accessible anytime, anywhere, helping you save time and work more efficiently. This helps you to stay informed always about your professional journey.

Encryption

It offers a user-friendly and easy-to-navigate interface, allowing you to access services, manage tasks, and find important information quickly without any technical difficulty.

If You Forget Your Password?

Forgot your password? Don’t worry — we have a simple solution for you!

  • Step 1: Tap on “Reset password
  • Step 2: Input your Valid Check Number and email address.
  • Step 3: Click on reset password. 
  • Step 4: After verification, Create a new password. 
Forgett password ess utmihsi portal

PEPMIS (Performance Evolution Module)

The Performance Evaluation Management System (PEPMIS) is a powerful tool that helps both employers and employees collaborate more efficiently. You can track your performance using PEPMIS in the portal. This helps you manage your goals, monitor progress, and improve your overall career development.

You can select a supervisor using the “Set Supervisor” button. Supervisors can assign tasks and goals online, and you can report progress through the portal.

PEPMIS

Alerts in PEPMIS

There can be three types of alerts from your supervisor.

Green Alert

This signal represents that you have enough time to complete your assigned task. 

Yellow Alert

A yellow alert signifies that you have a limited time to complete your task. Focus on your work and complete it on time.

Red Alert

A red alert means the deadline is right around the corner, and you must complete your task immediately. 

Where the Portal Stands Today and What’s Coming Next?

The Watumishi Portal proved to be very beneficial for both the government and employees during the COVID-19 days. It enabled remote access to essential HR services, ensuring continuity of operations while maintaining health and safety protocols. Employers were able to track progress, and employees could report their tasks directly through the portal without needing to visit the offices.

The ESS Utumishi portal continues to evolve through the dedicated support of Tanzania’s e-Government Agency. Recent upgrades focus on both user convenience and system security. New security layers have been added by expert developers to protect sensitive data and block unauthorized access, showing the government’s focus on a secure and efficient portal.

Mobile App

The Good Governance and President’s Office of Public Service Management launched a mobile app of the portal. You can easily download and install it by following simple steps. 

  • Visit for Google Play Store in your mobile.
  • Search for “ESS Utumishi”
  • Find official portal app and install it.
Mobile App
Watumishi Portal Active Users

Support Contact Details

If you face any technical error such as unresponsive portal you can contact the support team by:

Conclusion

The Watumishi portal proves to be highly beneficial and a game changer in Tanzania. Employees can manage their personal information, track applications, and view payslips online.  It also helps the Government by enabling faster decision-making, saving time and money, and reducing the burden on administrative staff. It uses real-time data, which drives overall progress. Additionally, the portal keeps all processes secure, protecting users’ sensitive information.

FAQs

If there is any error in payslip information, then reach out to your HR department. The system will update up-to-date data on the portal. 

Salary slips are updated monthly as soon as they are released.

To keep your account secure, never share your credentials to non authoritative people and maintain a strong password.

No, the portal allows only active public servants. 

First Check your input details are correct, if all right then contact the support team on their official gmail.

Yes, you can change or edit your personal information on the portal.

No, the portal is totally free to use and you don’t have to pay any kind of fee.

On your dashboard, simply click on the logout button and enter new details for logging a new account.